PRODUCT FAQ’s
Learn more about BedVoyage Luxury Linens
Bath FAQ’s
Bedding FAQ’s
Baby FAQ’s
Will Bamboo Towels get a mildew smell?
A: The inherent quality of bamboo fibers is that they resist bacteria, mildew and odors. Therefore, your towels won’t smell like mildew, even when you forget to take a wet load out of the washer all day. You can use-hang-reuse your towels for many days and never have a smell.
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What are Melange Towels?
A: Melange towels are made with a 50/50 blend of bamboo and cotton threads. The unique waterless coloring method makes the colors deep and true. Melange linens are also bleachable and BPO safe. The two-tone look is created by twisting White cotton threads around Black or Beige bamboo threads to create the two-tone loops. They're super plush and absorbent, as well as mildew and odor resistant.
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How long will the Hooded Towel fit my child?
A: The Hooded Towel should fit your child from a newborn to a 40 pound child, or to about 6 years of age. Although they can use the towel as long as it still fits! Your child can wrap themselves up nicely in the wide wings of the towel. They'll stay warmer when they get out of the tub, because it's such a plush and absorbent towel. The Baby Washcloths can be used for many purposes. Some uses are wiping hands or face, as a burp cloth, or cleaning up spills.
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Where do you make your Sheets and Towels?
A: BedVoyage Sheets and Towel linens are made responsibly at some of the largest home textile factories located in India. The bamboo we use is grown organically, harvested and spun into yarns, all in India. We use Moso bamboo plants as the basis of our bamboo fabrics, which is not one of the bamboo plants that Panda's eat, we are Panda-Friendly and not harming their natural habitats or food sources.
Is your factory a sustainable-green factory?
The factory that makes our 100% bamboo Sheets, Duvets, Coverlets and Shams is a truly special factory. It has been run for decades by the same family. They use 100% recyclable distilled water, and run solely on solar energy. We can assure you that there is no child labor working within our factories, and that the workers are not under-paid or over-worked. Safeguards are put in place to protect the environment, and to ensure their health and safety. We're proud to be producing our linens in such responsible factories that take great care of their workers and the planet!
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What is Bamboo Viscose, and Rayon from Bamboo?
A: Both terms are virtually interchangeable and mean ‘the process’ of breaking down the bamboo stalk into a fiber. Because the end fiber is indistinguishable from other wood pulps (ie; eucalyptus, beech wood, pine, etc) the Federal Trade Commission requires that it be called either viscose, or rayon from bamboo. We've chosen to use both words in describing our fabric so that customers become familiar with either term. read more.
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What detergent do you recommend for Bamboo Sheets?
A: We recommend a mild liquid detergent like Ecos, Mrs. Myers, Woolite, Seventh Generation, ECover, Aspen Clean, or Kirkland Ultra Clean. We do not recommend bleach, fabric softeners, washer balls or dryer sheets/balls. We’ve noticed that harsher detergents can break down the fibers faster, shortening the lifespan of the linens and/or creating tearing at the seams. Its not recommended to use any detergents that say 'Tough on Stains' as they'll be too harsh on fine fabrics.
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Are Bamboo Towels Good for the Gym? Are Bamboo Towels good for the pool, sauna or spa?
A: Use as a gym towel, pool towel, beach towel, all ideal places for its use, as Bamboo Towels are naturally resistant to bacteria and odors, so you can bathe safe and clean with bamboo. Additionally, they are great for kid’s athletic bags, motor homes, boats and by the pool, bamboo naturally provides UV protection.
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Can my Bamboo Towels snag? How to fix a snag on Towels?
A: If your Bamboo towel is snagged, simply cut the snag off with sharp scissors, and it won’t continue to snag. Best practice for laundering is not to wash them with things that have zippers, Velcro, or hooks. This will reduce snagging.
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Can I hang Bamboo Towels on the clothesline?
A: Yes, you can. If they are a little crisp once dried, you can simply toss them in the dryer for 5-10 minutes and they'll fluff back to softness again.
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Are Bamboo Towels good for hair?
A: Bamboo towels are much more gentle on hair than synthetic or cotton towels. Bamboo towels are softer, gentler, more absorbent, preventing hair damage and skin irritations. Bamboo Towels absorb water 3x better than cotton towels, so hair dries quickly and with minimal damage.
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How do I use a Bamboo Coverlet?
A: There are many uses for the Coverlet! It can be folded at the foot of the bed, ready to pull up on a chilly night. Or it can be used as a lightweight bedspread in the summer, when a down comforter is too hot. You can let it hang loose at the sides of the bed, or tuck it into the mattress for a finished look. Some people even use them on the sofa when they want a ‘blanket’ to cover two people during movie-watching.
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How do I wash Bamboo Coverlets?
A: Rayon from Bamboo is best cared for by washing in cold or warm water with an eco-friendly liquid detergent, and drying on low to medium heat. Proper washing will extend the life; you can expect to get 5-6+ years from your Coverlet with proper laundering. Bamboo fabrics have natural bacteria-resistance so if you’re used to using bleach to kill any bacteria, there is no need to do so with bamboo. A great benefit for your health and the environment! You can even iron on high heat and with steam, it will iron beautifully.
Recommended laundry detergents are: Ecos, Seventh Generation, Meyer's Clean Act, Woolite, Aspen Clean. But if you have a liquid detergent that you like, it will work just fine.
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What is a Duvet Bed Set?
A: A Duvet Bed Set is for those that don’t prefer to use a Flat Sheet, and just want the simplicity of a Fitted Sheet with a Duvet Cover; we have created the perfect set for you! Why pay for a flat sheet when you don’t use one? We’ve built the set with simply a Fitted Sheet, a Duvet Cover and 2 Pillowcases. Sleep easier with no flat sheet twisting around your legs!
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What are Melange Duvet Covers?
A: Melange Duvet Covers and Sheet sets are made from a unique waterless coloring method. This makes the colors rich and true, yet bleachable. The twisting of the White cotton threads with the Black or Beige bamboo threads is what creates the textured look. The fabric is also BPO safe, so retinal creams will not stain the linens. The Melange Duvet Cover and Sheet Sets are very comfy and cozy, because of the twill weave and soft feel.
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Will the King Duvet fit my Cal King comforter?
A: Yes, it will. We've tried to make the dimensions universal to fit both a King, a Cal King, and a Split King bed. Although a Cal-King comforter size is a little longer and a little more narrow, it should fit the duvet nicely. You may just have a bit of extra fabric draping on the sides of the bed, but it will still fit fine.
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What do you put in a Duvet Cover?
A: You can use a down or poly-fil comforter, a blanket, quilt or afghan. In the summer some people like to just insert our BedVoyage lightweight blanket, and in the winter they insert a thick down comforter. But anything you prefer will work just fine!
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Should I wash the Bamboo Sheets or Duvet Covers before I use them?
A: Yes, we highly recommended you wash the bamboo sheets and duvet covers before use. Our linens have been oversized to allow for the first-time shrinkage that occurs when you wash and dry them. Bamboo can shrink up to 4% at the first wash, and you may think the Fitted Sheet is too big if you don't wash them first. Zip the Duvet closed prior to washing to maintain the integrity of the zipper. The buttoned duvets have an extra button sewn inside the bottom of the duvet. This allows you to replace any that fall off or are lost.
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Do BedVoyage Duvet Covers have inside ties?
A: Yes, both our 100% Bamboo and our Melange Duvets have corner inside ties. We listened to our customers feedback and this has been requested, so we’ve added ties in summer 2021. If you’d like to see the easiest way to insert a comforter, view our video.
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Where do you make your Sheets and Towels?
A: BedVoyage Sheets and Towel linens are made responsibly at some of the largest home textile factories located in India. The bamboo we use is grown organically, harvested and spun into yarns, all in India. We use Moso bamboo plants as the basis of our bamboo fabrics, which is not one of the bamboo plants that Panda's eat, we are Panda-Friendly and not harming their natural habitats or food sources.
Is your factory a sustainable-green factory?
The factory that makes our 100% bamboo Sheets, Duvets, Coverlets and Shams is a truly special factory. It has been run for decades by the same family. They use 100% recyclable distilled water, and run solely on solar energy. We can assure you that there is no child labor working within our factories, and that the workers are not under-paid or over-worked. Safeguards are put in place to protect the environment, and to ensure their health and safety. We're proud to be producing our linens in such responsible factories that take great care of their workers and the planet!
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What is Bamboo Viscose, and Rayon from Bamboo?
A: Both terms are virtually interchangeable and mean ‘the process’ of breaking down the bamboo stalk into a fiber. Because the end fiber is indistinguishable from other wood pulps (ie; eucalyptus, beech wood, pine, etc) the Federal Trade Commission requires that it be called either viscose, or rayon from bamboo. We've chosen to use both words in describing our fabric so that customers become familiar with either term. read more.
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How do I wash a Bamboo Swaddle?
A: Wash the swaddle the same way you’d wash a light knit. We recommend using an eco-friendly liquid detergent, in warm water and medium heat. We don't recommend laundering the swaddle with any Velcro, zipper or hooked clothing. Those items can snag the weave.
We recommend the following detergents: Ecos, Seventh Generation, Meyer's Clean Act, Aspen Clean and Woolite.
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How do I wash Bamboo Hooded Towels and Baby Washcloths?
A: Bamboo is best cared for by washing in warm water with an eco-friendly liquid detergent, and drying on medium heat. Proper washing will extend the towel's life, and can be used until your child outgrows it! The towel can be hung to dry by using the hood as the hanger. It will dry overnight and be ready for the next day's use. Bamboo is naturally odor and mildew resistant.
We recommend the following detergents: Ecos, Seventh Generation, Meyer's Clean Act, Woolite, Aspen Clean and Kirkland Brand Ultimate Clean. But you may also use any liquid detergent that you prefer.
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How to get a stain out of Bamboo Crib Sheets?
A: Spray Oxy Clean or a chlorine-free stain remover directly onto the stain and then launder as usual. You can also use a spot cleaner on the stain, then let it soak for 10 minutes before laundering. If the stain does not come out in the wash, re-spot the stain and launder again, before you dry.
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Will Bamboo Towels get a mildew smell?
A: The inherent quality of bamboo fibers is that they resist bacteria, mildew and odors. Therefore, your towels won’t smell like mildew, even when you forget to take a wet load out of the washer all day. You can use-hang-reuse your towels for many days and never have a smell.
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How long will the Hooded Towel fit my child?
A: The Hooded Towel should fit your child from a newborn to a 40 pound child, or to about 6 years of age. Although they can use the towel as long as it still fits! Your child can wrap themselves up nicely in the wide wings of the towel. They'll stay warmer when they get out of the tub, because it's such a plush and absorbent towel. The Baby Washcloths can be used for many purposes. Some uses are wiping hands or face, as a burp cloth, or cleaning up spills.
share
Was this review helpful?
Where do you make your Sheets and Towels?
A: BedVoyage Sheets and Towel linens are made responsibly at some of the largest home textile factories located in India. The bamboo we use is grown organically, harvested and spun into yarns, all in India. We use Moso bamboo plants as the basis of our bamboo fabrics, which is not one of the bamboo plants that Panda's eat, we are Panda-Friendly and not harming their natural habitats or food sources.
Is your factory a sustainable-green factory?
The factory that makes our 100% bamboo Sheets, Duvets, Coverlets and Shams is a truly special factory. It has been run for decades by the same family. They use 100% recyclable distilled water, and run solely on solar energy. We can assure you that there is no child labor working within our factories, and that the workers are not under-paid or over-worked. Safeguards are put in place to protect the environment, and to ensure their health and safety. We're proud to be producing our linens in such responsible factories that take great care of their workers and the planet!
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Was this review helpful?
What is Bamboo Viscose, and Rayon from Bamboo?
A: Both terms are virtually interchangeable and mean ‘the process’ of breaking down the bamboo stalk into a fiber. Because the end fiber is indistinguishable from other wood pulps (ie; eucalyptus, beech wood, pine, etc) the Federal Trade Commission requires that it be called either viscose, or rayon from bamboo. We've chosen to use both words in describing our fabric so that customers become familiar with either term. read more.
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What detergent do you recommend for Bamboo Sheets?
A: We recommend a mild liquid detergent like Ecos, Mrs. Myers, Woolite, Seventh Generation, ECover, Aspen Clean, or Kirkland Ultra Clean. We do not recommend bleach, fabric softeners, washer balls or dryer sheets/balls. We’ve noticed that harsher detergents can break down the fibers faster, shortening the lifespan of the linens and/or creating tearing at the seams. Its not recommended to use any detergents that say 'Tough on Stains' as they'll be too harsh on fine fabrics.
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Are Bamboo Towels mildew resistant? How to get rid of a mildew scent?
A: Bamboo Towels should never develop the mildew scent like cotton towels do. They are naturally resistant to odor and mildew. But if you ever do notice a mildew scent; you may add vinegar to the laundry pre-soak, and this will kill any bacteria and odors.
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When will I receive my order?
A: You'll receive your order within 1-5 business days, depending on the destination. We ship via FedEx or UPS Ground from our warehouse facility in Las Vegas, NV. All orders that arrive before noon PST are expected to ship out the same day, and orders arriving after noon will ship out the next business day. Weather delays can occur, but general shipping times are as follows:
States surrounding Nevada should be received within 1-2 business days, in most cases.
Midwest orders usually arrive within 3 business days, in most cases.
East Coast orders usually arrive within 4 business days.
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