BedVoyage wants you to be completely satisfied with your purchase. If you are not satisfied for any reason, we will gladly provide a refund, merchandise exchange or credit if you return the item(s) to us within 30 days of receiving your order. After 30 days, we will replace or refund your merchandise in the event of a manufacturer defect for up to 6 months from time of purchase.

Please note: If you are returning a sheet or pillow set because you would prefer a different size, contact us toll-free at 1-866-275-8656.

You may also send us an email at info@bedvoyage.com and we will respond to any questions you may have, usually within 24 hours.

Your online purchase must be returned to:
Bed Voyage
5400 California Ave. SW
Seattle, WA 98136

To return your online purchase:
1. Please complete the Returns part of your packing slip
2. Be sure to include your packing slip in your shipment to us. If you have misplaced your original packing slip, please call 1-866-275-8656 for Customer Service assistance.
3. For your convenience you may use the addressed return label provided on the packing slip, or request our special pre-paid return label by calling.
4. For your protection we recommend that you insure your return package if you do not use our pre-paid label.

Exchanges
If the amount of the replacement item(s) exceeds the amount to be refunded (cost of the product only; delivery charges cannot be refunded unless the error was ours), buyer will be responsible for payment of the additional amount. There are no additional delivery charges if you are exchanging an item. If you have specific questions about exchanging an item, please call us at 1-866-275-8656.